Betterchips’ Managed IT Services can perform the role of Technical Helpdesk (As a Service) for your business.
When your company retains Betterchips as the Technical Helpdesk (As a Service), you are providing your business with a knowledgeable, professional, and friendly support team. Betterchips will become your staff’s first line of defense, by providing accurate, rapid responses to all of their tech related issues.
When opting to use both Betterchips’ Systems Administration and Technical Helpdesk services, your business will be provided not only with industry leading tools and support, but peace of mind knowing that the IT infrastructure is being managed in such a way as to reduce the day-to-day issues, as well as to resolve any issues more quickly, ensuring an increase in the company’s productivity and security.
- Server and workstation issues (logins, failed responses, etc.)
- Connectivity (VPN, remote access, outages)
- Application Issues (errors, unresponsiveness, configuration issues, conflicts)
- Device Issues (printers, keyboard/mouse, other auxiliary devices)
- Mobile Device Issues (connectivity, functionality)
- And more…
Ease of Convenience
Betterchips will make it as easy as possible. With the Betterchips team, your staff will have support on any covered system. Betterchips’ IT helpdesk utilizes a number of methods to resolve issues, from telephone support to online chatting, we have your back.
Any way you slice it, the Betterchips Technical Helpdesk Managed IT Services will enhance and support your staff’s interaction and use of business’s IT systems and bolster your executive team’s confidence in this brave new world of advanced IT operations.
Call us today and let’s get started for tomorrow!